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A Typically, our products have no after-sales issues due to their high quality and excellent performance.
However, in the event of any issues, we also provide corresponding after-sales services.
We offer the following after-sales support: 1. Technical Support
- We provide timely and professional technical support to address any questions or concerns you may have about our products. 2. Replacement Service
- For products with quality issues, we offer a one-year replacement service to ensure you receive products that meet quality standards. 3. Customer Satisfaction
- We value customer feedback and strive to improve our products and services to meet your needs and expectations.
By focusing on these aspects, we look forward to building strong, long-lasting relationships with our customers, ensuring that you feel valued and supported at every stage of your interaction with us. -
A Yes! We can do OEM based on customers' requests.
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A Our R&D capabilities are top-notch.
We have a team of highly skilled engineers, with some having previous working experience at Schneider Electric. They excel at providing valuable modifications and suggestions tailored to customer needs.
Their expertise significantly improves our ability to deliver innovative solutions to our clients.
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A Our manufacturing process includes the following steps:
1. Stamping
2. Injection molding
3. Riveting
4. Galvanizing
5. Nickel plating
6. Spot welding
7. Assembly
8. Inspection
9. Packing
10. Shipping
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A Yes! we test all our products before shipping.
Each product is carefully checked to make sure it works well and meets our quality standards
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A We are pleased to offer samples if the required parts are available in stock.
Please note that customers need to cover both the sample cost and the shipping expenses.
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A Yes! we have our own R&D team and provide customization service.
We can design and manufacture products based on your samples or technical drawings.
Feel free to contact us for further discusstion.
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A Our delivery time is typically 5 to 10 days after receiving the advanced payment.
The specific delivery time depends on the items and the quantity of the order.
Generally, the delivery time is within 30 days.
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A Normally, we require a 30% deposit via T/T , and the remaining 70% balance before shipping.
We will send you photos or videos about the products and packaging before the balance payment.
If you have any requests for other payment methods, please let us know, and we will discuss if it is workable.
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A we can pack the goods in your branded boxes after getting your authorization if you need.
